This Southern Belle's Musings

This Southern Belle's Musings

"Darlin', don't ever take a Southern woman for granted!" [tm]

If you're visiting from BlogClicker, BlogAzoo, or BlogExplosion or any other click/surf engine, you're at http://asouthernbelle.blogspot.com

Thursday, December 16, 2004

Don't Mess With A Belle

Category: Rants

Forgive me for ranting . . . but, . . . Wednesday was just a day where people wanted to test my patience. It started out with an e-mail that I received from a vendor that I had ordered a specific gift for my s.o. from for Christmas. On the surface, you wouldn't think this e-mail would set me off the way it did . . . but, just wait until you hear ... [in-my-best-Paul-Harvey-voice] "the-rest-of-the-story" Here is the e-mail I received yesterday morning (note date and time stamp in header, and the segment that has been bold/underlined for emphasis by me):

----- Original Message -----
From: [Name of Company Ordered From]
To: [Me]
Sent: Wednesday, December 15, 2004 2:39 AM
Subject: Your XXXXXXXXX signed book order

Dear Friend:

I wanted to confirm that all autographed copies of XXXXXX's new books: XXXXXXXXXX will hhave been shipped by the end of today. There was a delay in receiving the books, but our staff worked through the weekend to expedite shipments.
Many thanks for your patience, and we look forward to working with you again in the future.

[Person Sending e-mail]
[Company Sending e-mail]
[Person's e-mail address]

Aside from the typo, this seems like a rather benign e-mail, doesn't it? Well, here is my response to Ms. XXXX that I sent back to her yesterday after receiving this message (note the other date and time stamp in the header, and the segment that has been bold/underlined for emphasis by me):

----- Original Message -----
From: [Me]
To: [Company Ordered From]
Cc: [Person e-mail Received From], [Company President], [Company Vice-President]
Sent: Wednesday, December 15, 2004 9:04 AM
Subject: Re: Your XXXXXXX signed book order

Hello, XXXXXXX.

I just received this message (below) again today, but it is the exact SAME message I received (pasted below the first) a week ago, even containing the same typo in the same place.

These two books (XXXXXXXXX Autographed with DVD and XXXXXXXXX Autographed with DVD), which I ordered on November 29th, and have paid over $60 for, are to be a Christmas present for my s.o., as he specifically asked for them, as he is a respectful admirer of Mr. XXXXXX.

When, exactly, are they actually going to be shipped? From the first e-mail I received on December 7th, I expected, as the e-mail stated, that they were to be mailed by the end of the day that day. Now I have received another e-mail dated December 15th that tells me that they will be mailed by the end of the day today. I really can't put much faith in that after they were not mailed as promised on December 7th. Christmas is less than two weeks away, and I placed my order in November, hoping to have them in plenty of time.

Your prompt attention and assistance in this matter will be greatly appreciated.

Thank you.
_______________________________________

----- Original Message -----
From: [Company Ordered From]
To: [Me]
Sent: Wednesday, December 15, 2004 2:39 AM
Subject: Your XXXXX signed book order

Dear Friend:

I wanted to confirm that all autographed copies of XXXXXXXXX's new books will hhave been shipped by the end of today. There was a delay in receiving the books, but our staff worked through the weekend to expedite shipments.
Many thanks for your patience, and we look forward to working with you again in the future.

XXXXXXX
[Company]
[e-mail]

----- Original Message -----
From: [Company Ordered From]
To: [Me]
Sent: Tuesday, December 07, 2004 12:01 PM
Subject: Your XXXXXXX signed book order

Dear Friend:

I wanted to confirm that all autographed copies of XXXXXXXXX's new books will hhave been shipped by the end of today. There was a delay in receiving the books, but our staff worked through the weekend to expedite shipments.
Many thanks for your patience, and we look forward to working with you again in the future.

XXXXXXX
[Company]
[e-mail]

And, to top off all of this nonsense, here's the e-mail I received this morning:

----- Original Message -----
From: [Person Who Keeps Sending E-Mails]
To: [Me]
Sent: Thursday, December 16, 2004 1:18 AM
Subject: Re: Your XXXXXXXX signed book order

Your order shipped on 12/4 and your USPS tracking number is XXXXXXXXXXXXXX. Thanks...

[Chick, who can't read a calendar]
[Company]
[e-mail]

I checked the tracking number at the USPS site and found that the package left Memphis, TN on 12/05, and arrived (and left) Atlanta, GA on 12/09 - I only live 30+ miles north of Atlanta . . . but, so far, the package has not arrived. When I called to try to report a "lost" package, I was told I had to wait SIXTY days before I could report it missing!

I won't even begin to tell you about the IDIOTS at DHL (formerly Airborne Express) who were supposed to deliver a NEXT DAY A.M. package yesterday and, at 5:00 p.m. it still had not arrived, and at 6:00 p.m., I was told that it had been checked back in to the local office for delivery today (Thursday - which would make it 2-Day Delivery). Not going into all of the details, suffice it to say that after I finished my phone call, the DHL truck (which "supposedly" was an hour-and-a-half away at the depot, arrived in my driveway with the package in hand in approximately fifteen minutes!

I have REAL issues with people who are paid to do a job and don't do it right, or try to get out of doing it at all.

# Kitty purred her secrets at :9:10 AM
|

e-mail this post to a friend

I'm a Member of the:
<< # Bitch Club ? >>

BlogRollin' other WebRing Members:

Harley-Davidson Motorcycles

Alabama Crimson Tide Football

Rate This Blog

BlogHop.com!

This site is a member of WebRing.
To browse visit Here.

Women Bloggers

<x Blog x Philes x >

^{Powered by RingSurf}

The Legal Stuff

2004 -2005 (C) Copyrighted Materials All Rights Reserved. Susan Reno-Gilliland This Southern Belle's Life No portion of the contents or materials specifically written by the author may be directly or indirectly reproduced, copied, modified, performed, displayed, sold, transmitted, published, rewritten for publication, redistributed in any medium, nor may any portion of the content be stored in a computer or distributed over any network, or otherwise used in any way, without the expressed prior written consent and permission of the author.

Just because you read my blog
don't assume you really know me!

READ.THIS --

Skin created by Tuskudrusla.
Color-scheme and design "tweaked" by "This Southern Belle's Life" author.

This Author's Profile

♪ I am

Susan Reno-Gilliland, known as "Miss Kitty," an Irish lass, a true Southern Belle; a writer, photographer, animal-lover, dreamer, stargazer, totally tangled (or is that entangled?) in relationships, slightly obsessive iNFp with stories to tell! . . . (fascinated by forensics, human behavior, pushing all the right buttons of men I find interesting, and seeking utterly-sweet revenge without any repercussions.) I am a Friday's Child. Friday's Child is loving & giving.
View my complete profile
Find out even more