This Southern Belle's Musings

This Southern Belle's Musings

"Darlin', don't ever take a Southern woman for granted!" [tm]

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Monday, March 14, 2005

Don't Make Promises . . .

. . . you can't keep!

ooooooooooh, Best Buy . . . you've messed with the wrong Irish gal this time!     As some may know, my (practically) brand-new, two month old laptop became "possessed," and started randomly turning itself off whenever the urge struck, with no rhyme or reason.     Sometimes on boot-up (not-so-tragic, but still annoying) and, sometimes, in the middle of work without warning (VERY tragic!).     So, armed with my manufacturer's warranty, plus my two year additional warranty, I carried my laptop in to the Geek-Squad at Best Buy.     I was told my laptop would have to be shipped off for repairs, with a minimum of ten-to-fourteen days for the work to be done.

Fast forward to a phone message on voice-mail received this past Saturday . . . "Your laptop is ready for pick-up."     Happy, Happy, Joy, Joy!     Today, I call first to make absolutely sure my laptop is ready.     Then, I pop into the car and drive down to the outskirts of Atlanta to pick up my laptop from Best Buy.     When I arrive, one of the "Geeks" is complaining that the Best Buy computer/register is 'locked-up' and they can't access any records.     Can you tell this is not a good sign?     After standing on line for twenty minutes, listening to this Geek mumbling to himself, he finally asks if he can help me.     I tell him I'm there to pick up my laptop that I've received a call, and verified by phone this morning, is ready for pick-up.     He gets a look on his face that is not one I want to see, and says something to the effect that . . . with the computer 'locked-up' he can't look up my record to find my computer.     I don't know if it was the steam slowly seeping out of my ears, or the red slowly creeping up my neck into my face, but he asked my name and what kind of computer, and quickly disappeared into the back.

He returns with my laptop and sits it on the counter.     But, he says . . . without being able to access the computer/register to pull up the work order, he can't release my computer to me.     That's when he calls over the "Head-Geek."     What a WASTE of SPACE!!     In pure Charlie Brown "teacher" fashion, he spends ten minutes uttering the following:

BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH!

telling me why I can't have my computer.

I then reached across the counter, opened the laptop, touched the "on" button, watched it boot up, and watched it immediately turn itself back off. I looked at the Head Geek and Muttering Geek and said, "I've wasted my whole morning driving down to pick up a laptop that hasn't even been repaired yet! Exactly what do you plan to do about this?" At which time I think both their brains exploded and their circuit boards went dead.

In case you're wondering . . . I came back home WITHOUT my laptop! And, in case you're wondering -- yes, I've complained to corporate (complaining to that store's management is like "spitting-in-the-wind").

Category:: Computer Life
(c) 2005 A Southern Belle's Life

# Kitty purred her secrets at :4:58 PM
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2004 -2005 (C) Copyrighted Materials All Rights Reserved. Susan Reno-Gilliland This Southern Belle's Life No portion of the contents or materials specifically written by the author may be directly or indirectly reproduced, copied, modified, performed, displayed, sold, transmitted, published, rewritten for publication, redistributed in any medium, nor may any portion of the content be stored in a computer or distributed over any network, or otherwise used in any way, without the expressed prior written consent and permission of the author.

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Susan Reno-Gilliland, known as "Miss Kitty," an Irish lass, a true Southern Belle; a writer, photographer, animal-lover, dreamer, stargazer, totally tangled (or is that entangled?) in relationships, slightly obsessive iNFp with stories to tell! . . . (fascinated by forensics, human behavior, pushing all the right buttons of men I find interesting, and seeking utterly-sweet revenge without any repercussions.) I am a Friday's Child. Friday's Child is loving & giving.
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